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Vacancy Details
 
A career opportunity

A career opportunity exists for the right candidate in Richmond - Auckland park
  Reference No: 1011756
An opportunity has presented itself to appoint a suitably qualified candidate into the position of Billing Administrator. This is a Permanent position based at Richmond - Auckland park .
 
Job Summary:
Provides support for system related and elevated queries within the Billing department.
 
Minimum Criteria Required:
Grade 12 or relevant NQF level 4 qualification
3 year qualification in Finance/Business Management/ Accounting (new requirement effective as @ 01 March 2023)

 
Experience:
1-2 Yrs Relevant Working Experience would be an advantage
 
Relevant Job Knowledge:
Healthcare billing procedures, documentation and standards
 
Key Performance Areas:
- Drafts and issues internal work instructions and ensures adherence thereof.
- Maintains constant liaison with management and provides feedback regarding any irregularities. Provides excellent customer service.to ensure customer satisfaction at all times.
- Required to perform any other duties as assigned by management.
- Attends to any queries and escalations to ensure prompt and efficient response.
- Performs duties within the scope of the working instructions and SOP’s.
- Identifies eligibility problems i.e anomalies on the system and log a task to IS to resolve.
- Corrects system errors like pricing and also does back end fix after the system is fixed electronically.
- Assists with special assignments and investigations with various external parties and reports to management.
- Maintains constant Liaison with management and other departments including E-Lab to ensure all billing tasks and queries are resolved timeously.
- Oversees all system upgrades relative to billing department.
- Management and control of work allocation to ensure that work is distributed evenly and is completed within the given TAT. Assists in various teams within the Billing department.
- Trains staff on various processes within the Billing Department.
- Ensures Meditech dictionaries are set up to drive correct billing processes.
- To ensure paper claims are printed for all BAR facilities to alert management to any failures for all critical processes regarding manual or electronic claims.
- To claim and manage collection processes.
 
Competencies:
Ability to work in a pressured environment
Accountability
Accuracy
Analytical skill
Assertiveness
Communication
Customer Orientation
Deadline orientated
Developing staff
Ethical behaviour
Honesty
Planning and organising
Problem solving
Professionalism
Self-management
Stress management
Leadership skills
 
Remuneration:
Compensation is commensurate with qualification and experience level.
 
 
 
PLEASE NOTE
- Closing date: 1/29/2025 12:00:00 AM
 
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