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Reference No: 1129556
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An opportunity has presented itself to appoint a suitably qualified candidate into the position of Billing Admin Supervisor Medical Aid. This is a Permanent position based at Richmond, Auckland Park.
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Job Summary:
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Responsible for efficient collection of medical aid payment and maintenance of all medical aid related information on the system.
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Minimum Criteria Required:
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Grade 12 or relevant NQF level 4 qualification
3 Year Diploma/Degree in Finance/Accounting/Business Administration/ Business Management
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Experience:
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> 3 Years relevant working experience (Finance/Accounting/Business Adminstration/ Medical Aid/Insurance/Debtors/Creditors)
Team Leader/Supervisory experience required
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Relevant Job Knowledge:
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Healthcare billing procedures, documentation and standards
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Key Performance Areas:
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• Manages and mentors own staff to ensure they have the skills required by the practice and are able to achieve their performance objectives.
• Drafts and issues internal work instructions ensuring that they are ISO compliant and ensures adherence thereof.
• Supervise and monitors time and attendance records for staff reporting to them and ensures adherence to regulations.
• Management and control of work allocation to ensure that work is distributed evenly and is completed within the given TAT.
• Maintains constant liaison with management and provides feedback regarding any irregularities
• Attend to escalated queries from staff to ensure prompt response to query and stringent TAT.
• Provides excellent customer service to ensure customer satisfaction at all times.
• Required to perform other duties as assigned by Management
• Responsible for setting up of all medical aid related information on the system is correct.
• Responsible for informing the relevant teams to investigate any rejections or system related queries to ensure that it is rectified and resubmitted to the medical aid.
• Ensures that medical aid payments are received on the due date, processed and the suspense accounts reconciled.
• Ensures all medical aid claims submitted to the various medical funds are either paid or rejected within the claiming period.
• Manage medical aid payments made and ensure all electronic and manual paper remittances have been received and allocated.
• Manages eligibility of claims to ensure the claims with errors are edited and are submitted to the medical aids once verified.
• Ensures all deceased estates are followed up on or investigated with the medical aid
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Competencies:
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Ability to work in a pressured environment
Accountability
Accuracy
Assertiveness
Attention To Detail
Communication
Customer Orientation
Deadline orientated
Developing staff
Ethical behaviour
Honesty
Leadership skill
Planning and organising
Problem solving
Professionalism
Self-management
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Remuneration:
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Compensation is commensurate with qualification and experience level.
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PLEASE NOTE
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- Closing date: 1/15/2026 12:00:00 AM
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