• Responsible for checking the refrigerator for any work left overnight or during the weekend to ensure that all specimen batches are attended to timeously
• Conduct check-ups from the Meditech dictionary on specimens received against the requisition form to ensure that they have been logged correctly
• Print out batches for Labs, stamp proof of delivery (POD) and submit to the relevant labs.
• Conducts bench inspections (physical check of working areas) for send away bench and send away fridge(to ensure turnaround time is met and that all queries are resolved, timeously
• Responsible for send away shipping batches to ensure that turnaround time is met
• Ensure that specimens sent away are received by relevant labs/ sites
• Coaches, mentors and motivates staff in order to develop the team and ensure delivery of consistently superior service
• Attends to escalated queries in own area via mox, task, telephonically or face to face from doctors in the absence of managers
• Ensures there’s sufficient stock on the floor for own area and reports to manager if stock needs to be reordered
• Responsible for basic housekeeping including suitable cleaning and preparation of equipment components such as fridges according to set standard operating procedures.
• Responsible for day to day management reports
• Responsible for giving all Send Away related training to new and existing staff as per instruction from Management when needed.
• Responsible for checking the temperature sheet/chart.
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