• Package, track and distribute printing requests to relevant areas to ensure adherence to TAT
• Report to Management regarding problems experienced with processes and procedural operations and ensure that existing problems are resolved.
• Conduct quality control checks on all printed materials to ensure high quality end results
• Liaising with external providers regarding ad hoc maintenance on equipment to ensure timeous and regular servicing of equipment to enable the most effective utilisation of resources.
• Assist with finishing function, i.e. glue binding, cutting, sorting and distribution of request forms/pads, spiral binding, laminating, packaging of outgoing product to ensure safe delivery.
• Telephonic assistance to ensure excellent customer service
• Advises and trains new staff on processes and procedures of the Print Room to ensure that new staff has the know-how and ability to perform required tasks.
• Conducts housekeeping duties to ensure that a clean and safe working environment is maintained within the department